This Change Manager position, reporting into Compass Group’s Strategic Project department, offers a unique opportunity to gain exposure through supporting impactful enterprise wide business initiatives in a Fortune 500 company. The Change Manager will be responsible for planning and execution of change management strategies for projects that include include enterprise wide process change, large scale technology solution delivery, and operation support to strategic accounts.
Responsibilities:
- Apply a structured methodology and lead change management activities for projects and initiatives
- Develop and implement change management strategies and processes to enable the implementation of organizational changes
- Complete change management assessments and assess change impact
- Consult and coach project teams around change management activities
- Identify, analyze, and prepare risk mitigation tactics
- Create actionable deliverables for communications plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans
- Work with project managers to integrate change management activities into project plans
- Support communication and training strategy
- Work with various teams and departments to develop and complete communication and training deliverables
- Develop strong working relationships across teams and departments to verify that change efforts are on target and that cooperation will be offered for implementation
- Define and measure success metrics and monitor change progress
- Assist in developing best practices and tools for project execution and management
Qualifications
- Bachelor’s degree required
- Experience and knowledge of change management principles, methodologies, and tools; Prosci Certification and experience with the Prosci ADKAR® Model is a plus
- Proven ability to define and execute change strategies
- Proven ability to address competing priorities within a single project with a positive, can-do attitude
- Proven business analytical capabilities to solve complex business issues
- Proven ability to work efficiently and effectively under pressure in a fast-paced environment
- Flexible and adaptable and able to work in ambiguous situations
- Excellent oral and written communication skills needed to communicate with all levels of the organization
- Familiarity with project management approaches, tools, and phases of the project lifecycle
- Proficiency in Microsoft Office/project management programs (Smartsheet)
- Travel as needed (less than 25%)
